Apple Genius says dropped AT&T calls in NYC ‘consistent’

October 01, 2009 :: Posted by - SoSly :: Category - News
genius-090930
Image credit Gizmodo

A man who took his iPhone 3G in to a New York City Apple Store because of a large number of dropped calls was allegedly told that a 30 percent failure rate is average for a local AT&T customer.

In a diagnosis issued by the Genius Bar, the proposed resolution for the issue was for the customer to contact AT&T, because “the problem is consistent with the service provided” by the wireless carrier. Not included in the report, however, is what a Gizmodo reader claimed he was told by the Apple Store Genius: That a 30 percent dropped call rate is average for the New York area.

The man took his iPhone 3G to the Apple Store in SoHo, located at 103 Prince Street in New York City, to see if his dropped calls were as a result of the hardware. The man said that roughly a third of his calls disconnected. Read more…

Comments (0) :: Add Comment

MMS Available to iPhone 3G & iPhone 3GS Customers On September 25

September 04, 2009 :: Posted by - SoSly :: Category - News

After months of speculation, AT&T has finally announced that MMS will be available to their iPhone 3G and iPhone 3GS customers on September 25.
Unfortunately, there is still no news as to when tethering will be available as there was no mention of it in the press release, so looks like AT&T customers will have to wait even longer for that feature.

As you might know, AT&T was one of the carriers that did not offer MMS and tethering feature to their customers, which was included in iPhone OS 3.0.
AT&T has explained the reason for the delay in rolling out the feature:

” We know many of our iPhone customers are eager for an update on our rollout schedule for Multimedia Messaging Service (MMS). We’ve been working for the past several months to prepare our systems and network to ensure the best possible experience with MMS when it launches – and that launch date is: September 25 for iPhone 3G and 3GS customers. MMS will be enabled through a software update on that day.We know that iPhone users will embrace MMS. The unique capabilities and high usage of the iPhone’s multimedia capabilities required us to work on our network MMS architecture to carry the expected record volumes of MMS traffic and ensure an excellent experience Read more…

Comment (1) :: Add Comment