March 30, 2010 :: Posted by - SoSly :: Category - News

A new report profiling the troubles AT&T has faced with millions of bandwidth hungry iPhone users revealed Tuesday that Apple has modified its handset to make it less taxing on its wireless partner’s network.
Read more…

February 09, 2010 :: Posted by - SoSly :: Category - News

Two new analysts said Tuesday that the iPad-AT&T deal suggests Apple may extend its exclusive iPhone agreement through 2011, leaving the wireless provider as the sole carrier of the handset in the U.S. this year.

While speculation was rife for months (1, 2, 3, 4, 5) that Apple would partner with Verizon for a new CDMA-compatible iPhone this summer, sentiment has changed in recent weeks, after Apple publicly stood by AT&T and also announced an agreement with the carrier for the iPad’s domestic 3G data plan. Lending its support for that line of thinking Tuesday was Barclays Capital, which issued a new note to investors with the conclusion that Apple and AT&T will likely remain exclusive for the remainder of 2010. Read more…

December 14, 2009 :: Posted by - SoSly :: Category - News

A new article in the New York Times suggests that faulty iPhone hardware is the cause of network issues experienced on AT&T.

The article entitled, “AT&T Takes the Blame, Even for the iPhone’s Faults” by Randall Stross, notes that AT&T has performed worst according to customer feedback. It suggests that in reality AT&T is the best network but faulty iPhone hardware is causing a poor network experience.

Roger Entner, senior vice president for telecommunications research at Nielsen, said the iPhone’s “air interface,” the electronics in the phone that connect it to the cell towers, had shortcomings that “affect both voice and data. Read more…

December 09, 2009 :: Posted by - SoSly :: Category - News

AT&T told investors at a USB conference in New York that it will give high bandwidth users incentives to “reduce or modify their usage”.

Amidst poor public perception due to a network issues, AT&T has decided put iPhone users who watch video on tighter leashes, according to an Associated Press report.

AT&T head of consumer services, Ralph de la Vega declined to comment on when these “incentives” would happen but said that usage-based pricing for data is inevitable.

“We need to educate the customer … We’ve got to get them to understand what represents a megabyte of data,” de la Vega said. “We’re improving all our systems to let consumers get real-time information on their data usage.”

De la Vega says three percent of “smart” phone users are consuming 40 percent of the network capacity with a majority of the high-bandwidth activity being video and audio streaming.

I can’t help but think announcements like these worsen the public perception of AT&T. The last thing unhappy customers want to hear is that if they watch video or use Skype they will be paying more.

Via iclarified.com